mansion88Legal Notice

We at mansion88 operate an online gaming and sportsbook platform available only in jurisdictions where local law permits. This notice sets out the legal boundaries of our service, your responsibilities as a user, and our commitments regarding compliance and data protection.

mansion88 does not offer services in jurisdictions where online wagering is prohibited by law. Users are solely responsible for verifying that their access to and use of our platform comply with the laws and regulations of their own jurisdiction. We undertake to maintain transparent operations, protect user data, and respond promptly to legitimate legal inquiries from regulatory authorities.

This page outlines service eligibility, user obligations, data handling practices, and contact procedures for legal matters.

Service availability and jurisdiction

We do not offer our services in jurisdictions where online wagering is prohibited. This includes countries and regions where national or regional law explicitly bans online betting, casino games, or esports markets. mansion88 is not licensed by, authorised by, or operating under the regulatory framework of any specific country or territory. Users must independently verify that access and use of our platform does not violate the laws of their residence or jurisdiction.

Our service area is determined by user location at registration and ongoing use. If you register from a jurisdiction where we do not operate, your account may be suspended or terminated without refund of outstanding balance. We reserve the right to restrict or block access from any IP address, device, or jurisdiction if doing so is necessary to comply with applicable law or our own compliance policies.

We do not represent that our platform is legally available to residents of any specific country, region, or locality. Users who access mansion88 do so at their own legal risk and responsibility.

Account eligibility and terms

To open an account on mansion88, you must be of legal age in your jurisdiction. We define this as at least 18 years old or the age of majority under your local law, whichever is higher. During account creation, you declare that you meet this age requirement. We conduct age verification as part of our know-your-customer (KYC) process, which requires you to provide government-issued identification (KTP for Indonesian residents, passport, or equivalent) and supporting documentation (proof of residence, bank statements). If verification reveals that you do not meet the age requirement, we will suspend and close your account.

You declare that you are not a resident of any jurisdiction where online wagering is prohibited. You further declare that you have not been prohibited by any court order, regulatory authority, or account controls program from engaging in online gaming. If any of these declarations are false, your account will be terminated immediately and all outstanding balance forfeited.

We reserve the right to refuse service to any user, to suspend or close any account, and to void any transactions if we believe the user or transaction violates applicable law, our terms, or our compliance policies. No refund will be issued in such cases unless required by law.

Data protection and privacy

We collect, use, and retain personal data only as necessary to operate mansion88, verify your identity, process payments, and comply with applicable law. Our full data practices are detailed in our Privacy policyIn summary, we collect your name, date of birth, national ID number, address, email, phone number, payment details, and activity records. We share this information with payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet), identity verification vendors, and (if required) regulatory authorities.

We store personal data on servers located in Asia-Pacific regions. Your data may be processed outside your jurisdiction. We apply consistent encryption and access controls regardless of server location. We do not sell your personal data to third parties for marketing. We retain KYC documents and transaction records for a minimum of seven years to comply with financial record-keeping regulations, even after your account is closed.

You have the right to request access to, correction of, or deletion of your personal data, subject to legal hold requirements. Contact our privacy team at privacy [at] mansion88.win to exercise these rights.

We undertake to handle your personal information with care and to comply with applicable data protection principles. Your data is not sold, traded, or used for purposes unrelated to platform operation.

Payment processing and withdrawal obligations

mansion88 accepts deposits and processes withdrawals through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and Indonesian banks (mobile banking, local payment, online payment, e-wallet). We do not hold your funds directly; payment processors and banks handle custody and transfer. We are not liable for delays, failures, or errors originating from payment providers, financial institutions, or external network outages.

All withdrawal requests are subject to review by our compliance team. We verify that the withdrawal amount does not exceed your account balance, that no active betting slip ties up those funds, and that no account verification holds are in place. Withdrawals to mobile wallets typically complete within hours; bank transfers typically complete within one to two business days. If a withdrawal is delayed beyond the expected window, contact our support team for assistance—delays often originate from the payment provider's processing queue or your bank's internal review, not from mansion88.

We reserve the right to freeze or block withdrawals if we suspect fraud, money laundering, or violation of applicable law. In such cases, we will cooperate with regulatory authorities and law enforcement as required.

Limitation of liability

mansion88 operates on an "as-is" basis. We make no warranty regarding the accuracy, completeness, or timeliness of football match odds, live scores, game results, or any other content displayed on our platform. We do not guarantee uninterrupted service, error-free operation, or that our platform will be free from viruses, malware, or security breaches. We are not liable for any loss, damage, or disruption arising from your use of mansion88, including losses resulting from gameplay, account suspension, data loss, or unauthorized access.

To the fullest extent permitted by law, our total liability to you is limited to the amount of funds in your account at the time of the claim. We are not liable for indirect, consequential, or punitive damages.

Legal inquiries and contact

If you have a legal question, wish to report a compliance concern, or represent a regulatory authority investigating mansion88, contact our legal team:

Email: legal [at] mansion88.win
Support form: FAQ & Support

We will respond to all legitimate legal inquiries within 14 days. Regulatory authorities and law enforcement may contact us through official channels, and we will comply with lawful requests for information or account data as required by applicable law.