mansion88 Terms of Use

These are the terms under which we at mansion88 operate our platform. By creating an account and using our services, you agree to these terms. They cover account eligibility, deposits and withdrawals through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet, account verification requirements, and dispute resolution.

Our services are available only in jurisdictions where local law permits online gaming and sports betting. You are responsible for verifying that access and use of mansion88 comply with your location's regulations. We do not offer our platform in jurisdictions where such activities are prohibited.

This document outlines your rights and obligations as an account holder, our policy on account security, deposits and withdrawals, bonus terms, and how we handle disputes.

Account eligibility and opening on mansion88

To open an account on mansion88, you must meet the following conditions:

• You are at least 18 years old and of legal age in your jurisdiction.
• You reside in a jurisdiction where our services are lawfully available.
• You provide accurate, complete, and current information during registration.
• You have not been banned or suspended from our platform previously.

When you register with mansion88, you provide your full legal name, email address, phone number, and date of birth. You must verify your email before your account becomes active. We do not share this information with third parties except as required by law or payment processors.

You are solely responsible for maintaining the confidentiality of your password and account credentials. If you suspect unauthorized access, reset your password immediately or contact our support team. We are not liable for losses resulting from unauthorized use of your account if such use resulted from your failure to keep your credentials secure.

Identity verification on mansion88

Before you can deposit funds, we require you to complete know-your-customer (KYC) verification. This process protects your account and ensures compliance with financial regulations in supported jurisdictions.

You must upload a government-issued photo ID (passport, driver's license, or national ID card) and proof of residence (utility bill or bank statement dated within three months). Our verification team reviews submissions during standard business hours. Most verifications are completed within one business day; some may take longer if additional documentation is needed.

If verification is declined, we will notify you of the reason. You may resubmit corrected documents. Repeated failures to verify or submission of false documents may result in account suspension.

Deposits and withdrawals on mansion88

We accept deposits through mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and Indonesian banks (online payment, e-wallet, mobile banking, local payment). Deposits are processed immediately once you confirm payment through your provider's gateway. Your mansion88 balance updates within seconds.

We do not charge deposit fees. However, your payment provider may apply their own transfer fees depending on your account type or transaction amount. These are displayed before you confirm the deposit.

Minimum and maximum deposit and withdrawal amounts vary by payment method. These limits are displayed when you select your payment provider. We reserve the right to adjust limits or suspend deposits and withdrawals if we detect suspicious activity or regulatory changes.

Gameplay and outcome rules on mansion88

All games on mansion88—slots, live-dealer tables, and football markets—operate under published rules. Slot outcomes are determined by certified random number generators. Live-dealer tables conduct games in real time with professional dealers. Football markets settle based on actual match events.

We do not manipulate, delay, or reverse outcomes except in cases of fraud, system error, or regulatory violation. If a technical malfunction affects a game session, we will investigate and take appropriate action—which may include voiding the session or crediting your account.

All game outcomes are final once settled. We do not reverse or dispute outcomes based on player regret or dissatisfaction with results. Disputes must be raised within seven days of the outcome; after this period, we do not review or overturn decisions.

On mansion88, all outcomes are real-time, random, and final once settled—no retroactive changes or reversals based on player preference.

Bonus terms and conditions on mansion88

We occasionally offer bonuses such as welcome-offer credits, free-spins, or deposit-match incentives. All bonuses carry terms—such as playthrough requirements, game restrictions, or maximum-withdrawal limits—that we publish when the bonus is issued.

Bonuses expire if not used within the stated period. We reserve the right to withdraw unclaimed bonuses and to forfeit bonus credits if we detect abuse, fraud, or terms violation.

We do not refund bonus credits if you withdraw your account balance before completing bonus conditions. Bonus terms are final; we do not negotiate or make exceptions.

Prohibited conduct on mansion88

We prohibit the following on our platform:

• Use of multiple accounts to exploit bonuses or evade restrictions.
• Fraud, money laundering, or use of stolen payment methods.
• Sharing account access with unauthorized parties.
• Collusion or cheating in live-dealer games.
• Abusive, threatening, or harassing conduct toward our staff or other users.
• Access from prohibited jurisdictions.

Violation of these terms may result in account suspension, forfeiture of funds, and reporting to relevant authorities. We have the right to investigate suspected violations and to take corrective action at our discretion.

Dispute resolution on mansion88

If you have a dispute regarding your account, a game outcome, or a payment, contact our support team with your account number and a detailed description of the issue. We will investigate and respond within seven days.

We maintain records of all transactions and game sessions. If we find evidence of error or fraud, we will take corrective action—which may include account credit, reversal of transactions, or account suspension.

If we cannot resolve your dispute internally, you may escalate to your payment provider or relevant financial ombudsman in your jurisdiction. We comply with all applicable regulatory frameworks in jurisdictions where we operate.

Changes to these terms

We may update these terms at any time. We will notify you of material changes by email or by posting a notice on our platform. Your continued use of mansion88 after changes indicates your acceptance of the updated terms.

If you do not agree to revised terms, you may close your account and request withdrawal of your balance. We will process withdrawals within standard banking timelines.